Our Return Policy
My Nurovita is committed to providing our customers with quality products. If you are not satisfied with your purchase, we are here to help. Our return and warranty policy is outlined below.
Return Policy:
My Nurovita offers customers the option to return purchased products within a specified time frame, depending on the product. We provide a return period of 14 days for some of our products, while others can be returned within 30 days. Please consult the product information for the specific return period.
You may return products for exchange or refund. Please note that the returned product must not be damaged or show signs of use and must be returned in its original packaging.
In the case of returns for personal reasons (e.g. incorrectly ordered item or changed decision), the customer is responsible for the return shipping cost.
If you wish to return a product, please email us at support@mynurovita.com. We will send you detailed instructions on how to fill out the return form that must be included with the returned product.
Complaints:
If you have a complaint, please email us at support@mynurovita.com. We will provide you with detailed instructions and a complaint form that must be filled out and returned along with the product you are complaining about. We appreciate your understanding and cooperation.