Refund Policy
Your Wellness Journey, Risk-Free
At My Nurovita, we understand that finding the right wellness solution is deeply personal. Every body is unique, and what works wonders for one person may not be the perfect fit for another. That's why we've designed our refund policy to give you the confidence to explore our products and find what truly enhances your well-being.
Our Wellness Commitment to You
🌟 90-Day Wellness Trial
We believe in the power of our products to make a meaningful difference in your daily comfort and mobility. That's why most of our featured wellness solutions—including ThermaPro®, KneeRevive®, and CalfCare® come with a generous 90-day trial period. This gives you ample time to experience the benefits and see how they integrate into your wellness routine.
How Our Wellness Guarantee Works
Simple Return Process:
- Try Genuinely - Use your product as intended to give it a fair chance to support your wellness goals
- Contact Us - Email our wellness support team at support@mynurovita.com
- Full Refund - Receive your complete refund once we receive the product in its original condition
What We Ask:
- Products should be returned in their original packaging
- Items should be free from damage not related to normal use
- Include all accessories and documentation
Product Protection & Warranty
🛡️ 90-Day Quality Assurance
Every MyNurovita product comes with a 90-day warranty against manufacturing defects because we stand behind the quality of our wellness solutions.Refund requests must be submitted within 90 days of delivery, and refunds will be processed within 7–14 business days after we receive your returned product.
🔄 Extended Protection Available
Want extra peace of mind? Ask about our extended warranty options when you purchase—because your long-term wellness is our priority.
Warranty Coverage Includes:
- Manufacturing defects
- Component failures under normal use
- Quality issues discovered within the warranty period
Not Covered:
- Normal wear from regular use (which shows your wellness investment is working!)
- Damage from misuse or accidents
- Natural aging of materials
Why Choose My Nurovita's Wellness Approach?
Risk-Free Exploration: Try our products in your daily routine without worrying about being stuck with something that doesn't work for you.
Real-World Testing: 90 days gives you multiple seasons to test how products support your wellness goals through different activities and conditions.
Honest Assessment: We want you to genuinely evaluate whether our products enhance your quality of life—not just make a quick decision.
Wellness Partnership: We're not just selling products; we're partnering with you on your wellness journey.
Questions or Concerns?
Our dedicated wellness support team at support@mynurovita.com is here to help with any questions about our products, return process, or how to maximize your wellness results. We're committed to ensuring your experience with My Nurovita is as positive and supportive as the products themselves.
Your wellness deserves products that truly work. If they don't enhance your life, we'll make it right.
Ready to Start Your Wellness Journey? Browse our collection with confidence, knowing that your satisfaction and well-being are our top priorities.